Help Centre
How can we help you?
Find answers to common questions or reach out to our team directly.
Frequently Asked Questions
How do I access content I've purchased?
After completing your purchase, go to "My Learning" from the sidebar. All your purchased workshops, collections, and bundles will appear there.
Can I get a refund for a purchase?
Refunds are not available once access has been granted to purchased content, unless the content is materially misrepresented. For disputes, please contact us at support@comverse.in.
The meeting link for my workshop isn't showing.
Meeting links are shared 1 hour before the scheduled session starts. Please check back closer to the session time.
How do I become a creator?
Sign in and complete your profile onboarding. Once your profile is set up, you can apply for a creator role from your profile settings.
My payment was deducted but I don't see my purchase.
This can occasionally happen if the payment gateway redirected before confirmation was received. Please contact us with your order reference and we will reconcile it promptly.
How do I cancel or change my workshop registration?
Currently cancellations are not supported through the platform. Please reach out to the creator directly or email our support team.
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